Our products are crafted using premium materials, with a focus on authenticity. For specific details, check the product descriptions.

Yes, our products are meticulously handmade by skilled artisans in Banaras, ensuring each piece carries the touch of craftsmanship.

Care instructions are provided with each product. Generally, we recommend gentle hand washing or dry cleaning to preserve the quality of your purchase.

At the moment, we offer limited customization options for specific sets of products only. These options are available on product pages wherever customizations are possible. We continually strive to provide a diverse range of products to suit varied preferences.

Absolutely. We prioritize ethical sourcing, supporting fair trade practices to ensure the well-being of our artisans and the communities we engage with.

Simply browse our collection, choose your desired items, and click 'Add to Cart'. Follow the prompts to complete your purchase securely.

Unfortunately, once an order is confirmed, modifications cannot be made. Please ensure all details are accurate before completing your purchase.

No, there is no minimum order requirement. Feel free to order as per your preferences.

Yes, tracking details will be provided once your order is dispatched. You can monitor the progress of your shipment online.

Currently, we only accept orders through our website for security and efficiency reasons.

We accept major credit and debit cards, as well as other secure payment methods such as PayPal.

Yes, our website is equipped with secure payment gateways to ensure the safety of your transactions and personal information.

Unfortunately, we do not offer COD at the moment. We encourage online payment for a seamless shopping experience.

The final amount you see during checkout is inclusive of all charges. There are no hidden fees.

Currently, we only accept one payment method per order.

Shipping charges are calculated based on your location and will be displayed at checkout.

Delivery times vary based on your location. You can find estimated delivery times at checkout.

Yes, we offer international shipping. Shipping charges and delivery times for international orders will be provided during checkout.

Unfortunately, we cannot modify the delivery address once the order is confirmed. Please ensure accuracy during checkout.

Contact our customer support with your order details, and we will investigate and provide timely updates.

We accept returns within 30 days of delivery for unused and undamaged items. Please refer to our Returns Policy for detailed information.

Orders can be canceled within 24 hours of placement. After this period, cancellations are not possible as the process is expedited for timely dispatch.

Contact our customer support immediately with details and photos, and we will arrange for a replacement or refund.

Refunds are processed within 7-10 business days after we receive the returned item.

Return shipping is the responsibility of the customer. We recommend using a tracked service to ensure safe return.

You can reach our customer support team through the 'Contact Us' page on our website or by emailing support@houseofbanaras.com.

Currently, House of Banaras operates exclusively online. Our products are available for purchase through our website.

At this time, we do not offer gift wrapping services. However, our products are elegantly packaged, making them perfect for gifting.

For inquiries regarding bulk orders or wholesale pricing, please contact our customer support team.

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